Swale Daily Bidding pilot a big success

Void times have been reduced by a third in Swale Borough Council during a four month pilot testing Daily Bidding. 

Most choice based lettings systems run on a two weekly cycle. However, Kent Homechoice believed daily bidding on properties could bring many benefits for both customers and the scheme partners. 

From initial concept, LHS delivered the system upgrade allowing Daily Bidding in just 6 months. The Swale pilot system has now been running successfully for 4 months and has now been formally reviewed prior to a planned roll out across the whole of Kent.

Key highlights of the performance review include:

“This is a sea change in supporting the relationship between Local Authorities and Social Housing Landlords. The old void time issues have melted away in Swale, with tenants, staff and managers grasping the nettle and using daily bidding like it has always been there,” said Peter Riley, Managing Director of LHS.

The Daily Bidding pilot works in this way:

“It couldn’t be simpler for the staff or the customers,” said Alan White, Kent’s Project Manager.

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