In housing, every day brings a new challenge. Whether it’s collecting rent, responding to damp and mould concerns, or keeping tenancies on track — housing officers are at the sharp end, balancing demands with the need to get things right.
Made for Housing Teams
At its heart, the Estates Module gives you a clear view of your homes, your tenants, and the work that needs doing. Everything is easy to find, update, and share.
It’s built to support every stage of the housing journey, with features including:
- Property Information – Keep full records on properties, from addresses and unit types to patch allocations and estate-level details.
- Tenancy Management – Manage new lets, renewals, terminations, and changes with built-in workflows that match your policies
- Rent Management – Track rent charges, arrears, benefits, and write-offs — with a flexible system that adjusts to your local rent structures.
- Casework Tracking – Log and manage ASB, tenancy breaches, succession cases, Right to Buy requests and more, all in one place.
Smarter Ways to Allocate Work
A standout feature of the Estates Module is Patches — a simple but powerful way to organise and assign work based on geography or case type.
You might use it to allocate tenancies by postcode, or send certain cases (like ASB or tenancy fraud) straight to a specialist team. As team structures shift, Patches adapt. And with customisable permissions, managers can easily keep oversight of caseloads and priorities.
It’s a practical way to manage workload, reduce delays, and make sure the right people see the right cases.
Everything Works Together
The Estates Module doesn’t operate in isolation. It links with the systems you already use, from CRMs and finance platforms to repairs contractors and housing benefit data feeds.
It also integrates seamlessly with other LocataPro modules, such as Lettings and Housing Related Support, creating a fuller, more joined-up picture of the resident journey — from application through to support.
Handling Rent and Finance with Confidence
Managing income doesn’t need to be complicated. The Estates Module supports a wide range of account types, including rents, garages, storage units, and loans, with simple workflows and automated checks.
Need to apply rent changes for the next financial year? You can set them up in advance. Want to track irregular payers or tenants on payment plans? Flexible workflows and alerting tools help officers stay on top of it, without relying on manual lists.
You can even link to Direct Debit services and generate statements automatically — saving time while keeping tenants in the loop.
Designed for Housing. Driven by You.
As a not-for-profit, Locata is owned by the same councils and housing providers we build for. That means our focus is always on making housing services work better, not on profit margins.
The Estates Module continues to evolve with your needs, including preparation for changes like the Supported Housing (Regulatory Oversight) Act 2023 and growing emphasis on tenancy standards and compliance.
And for teams with more complex requirements, we offer optional bolt-ons, bespoke development, and responsive support from people who understand housing.
Ready to streamline your housing management?
Find out how the Estates Module could work for your organisation.
