Products and services designed to order

Our original purpose in 1999 was to develop a choice based lettings (CBL) system for local authorities in West London so that they could free up internal resources for front line housing support activity.

We have continued to develop the original CBL concept and now offer a suite of web-based products that provide the backbone of housing option services delivered by councils and their housing association partners across the country.

However, new products are constantly being created in order to reflect the dynamic requirements of each scheme – each of which has a different configuration of modules and enhancements.

The mutual exchange service that allows social housing tenants across the UK to swap their homes for free. More than 54,000 people are now registered and actively looking for a house swap

Housing Register Review
Automates the re-registration of social housing applicants on housing registers, saving schemes hundreds of thousands of pounds a year in postal costs alone

Social Lettings Agency
Collecting and storing data to help private landlords advertise and allocate their properties to social housing applicants

Targeted Housing Options
Directing relevant and “personalised” on-line information to individual housing applicants

Daily Bidding
Allowing continuous bidding on properties, leading to significant reductions in void times

Mobile Apps
Giving applicants the ability to access housing options services while on the move

Social Media Services
Helping schemes communicate with housing applicants via Facebook and Twitter