How Locata Academy is making Homelessness Training more practical, accessible, and effective

Behind the headlines about rising temporary accommodation costs and housing shortages, there’s another challenge playing out every day: the pressure faced by the people supporting those at risk of homelessness. If you work in homelessness services, this probably sounds familiar… heavy caseloads, new staff starting without much training, and experienced officers struggling to keep up […]

How Locata’s HRS Module Is Streamlining Support Pathways

Housing graphic

When someone seeks support, the process should be straightforward – not a maze of referrals, spreadsheets, and delays. Yet for many councils and providers, coordinating housing-related support still involves disconnected systems, duplicated effort, and time-consuming manual work. That’s where Locata’s HRS (Housing Related Support) Module comes in – a digital tool designed to simplify and […]

How Locata’s Estates Module Is Supporting Frontline Teams

Person working on a laptop with graphic icons related to housing

In housing, every day brings a new challenge. Whether it’s collecting rent, responding to damp and mould concerns, or keeping tenancies on track — housing officers are at the sharp end, balancing demands with the need to get things right. But too often, the systems they rely on just aren’t up to the task. Outdated […]

Helping you get the most from your Locata system

Locata’s Consultancy Services – Insightful, Practical, Proven At Locata, we understand that every council is different. No two services operate in quite the same way, and neither do the challenges they face. That’s why our consultancy services are designed to be flexible, responsive, and grounded in the realities of frontline housing work.  Whether you’re embarking […]

A new Helpsite & home for Knowledge Base articles

Helpsite Featured Image

We’ve begun the process of moving to a new “LocataPro Support Portal”, containing all our Knowledge Base articles. We are currently in the process of updating, improving and consolidating over 1,000 articles to better support our clients:  Visual Updates (Branding, Consistency of Layout) Consolidation (Removal of Duplicate and outdated Articles, Combining related articles where appropriate) […]

H-CLIC API integration between HPA2 and DELTA

HPA2 and Delta with a bi-directional arrow

A new HPA2 update that will allow homelessness officers the ability to validate and upload cases to DELTA without leaving the system will be rolled out in the next few weeks.  A well-attended webinar on January 16 set out the process officers will need to follow so they no longer have to upload XML files […]

HCLIC API and other great enhancements

API Featured Image

We have rolled out several new enhancements to the system, most are already live and the others are coming very soon. The enhancements to the tasks and questions screens will make configuring your bespoke workflows simpler across the platform. Task Management Enhancements Add a Task to group from within a task See which tasks a […]

Estimating future TA needs

Councils can now estimate the size and cost of their future Temporary Accommodation (TA) need using a predictive model developed by Andy Gale, one of the country’s leading homelessness experts. It is designed to help housing managers make the case for additional budget or capital resources to help purchase lower cost TA. This is particularly […]

Latest feature updates to your LocataPro systems

Over the last few months, we have introduced many new features to HPA2 and other products on the LocataPro platform. This news story is a round-up of the changes – most of which are already live or are about to go live. Repeatable Task dropdowns  Repeatable tasks are very useful for tasks requiring multiple completions. […]

New Lettings system on show for first time

Typing on a keyboard with a house, low rise and tower block graphic overlaid with the sign saying let

Locata’s National Users Group (NUG) saw the first demonstration of the new Lettings system at last week’s Autumn meeting, held virtually on Friday October 21.  The development work on the new module for the Locata Pro Platform, which is designed to be a replacement product for our current Choice Based Lettings product, has been undertaken […]