New enhancement to solve second PHP log-in issue
We noticed that two of our partners were discussing an issue on our HPA2 Community Forum about PHP generation in Triage. They had found that after a Triage case was completed and they had sent the customer a second PHP based on all the correct documentation the customer had to open a new Customer Portal […]
New Homeless Date enhancement for HPA2
A new enhancement has been added to HPA2 that provides an estimated homeless date to the people list / case screen. The enhancement was requested, specified and paid for by New Forest District Council to help with their case management process. They have effectively created a new column listing enhancement for all users of HPA2. […]
Locata’s website redesign includes a new video page
Locata has redesigned its company website and introduced a new page for videos demonstrating its housing software. The new page currently has four HPA2 videos that show how the dashboard and help sites work. Each video is just three or four minutes long so that Locata users can easily get the information they require simply […]
Two new enhancements ready for delivery
Locata has launched two new enhancements designed to make the management of housing applicants even more efficient and effective. Both enhancements were flagged up and discussed at the Virtual National Users Group earlier this month and are now available to order. Document Uploads The document upload enhancement is already being used by several schemes across […]
New weekly TA reports
We have deployed an update to the Temporary Accommodation dashboard within HPA2 that gives councils the ability to see information that is required by the MHCLG. This update covers these two items: How many total households in your local authority are single person households in Temporary Accommodation under Housing Act 1996 duties? How many total […]
Virtual NUG attracts officers countrywide
Locata’s first Virtual National User Group was attended by housing and homelessness officers from across the country. The view that participants will have seen on their screens, with Peter Riley talking against his first slide The online meeting was held on the morning of Friday, July 3, allowing participants to join the proceedings from their […]
More schemes keen to use document upload module
Locata’s document upload enhancement is being used by increasing numbers of schemes across the country. The councils forming the West London Locata scheme is the latest to take the update to their CBL system. They follow hot on the heels of other schemes nationwide, including Kent, New Forest and North Herts. There are also several […]
Repeatable tasks in HPA2
The latest update to HPA2 allows tasks to be repeated simply and quickly. This new function also works for tasks that already exist within the system. This should be a big help for entries that may require repeated answers or updates. This might include: Previous Addresses Risk Assessments Tenancy Certificates etc The ability to perform […]
Recording and reporting COVID-19 TA cases
Next week HPA2 will be updated to allow COVID-19 Temporary Accommodation cases to be recorded and reported by H-CLIC. Local authorities have been using their discretionary powers to place cases in temporary accommodation as part of the safeguarding response to the pandemic. Once the deployment has been rolled out, you should record all temporary accommodation […]
Working from home with HPA2
Many homelessness officers are now working from home. However, some officers have had one or two problems logging into HPA2. We have also had reports of officers being suddenly logged out of the system while working on cases. It would appear that the problem is with the Microsoft platform we use for HPA2. So, we […]