Services

Kent went live on December 1, 2020, with a new enhancement that allows the pre-population of the Change of Circumstances (ChoC) form.  This gives customers a form with details of their application already filled in for them to change or add to. This will make the completed ChoC form more accurate, easier to complete and […]

If a property is no longer in use or not available to the council, you shouldn’t remove it as this will remove the property from any reporting.  All you need to do is deactivate the property so that it no longer shows in the list of available properties.  How you deactivate a property depends on

Locata has once again been successful in applying to join the latest G-Cloud 12 framework.  This means that we continue to be an official Crown Commercial Service supplier and our products and services can be bought by local authorities through the Digital Marketplace without needing to go through a full tender process – helping save

We noticed that two of our partners were discussing an issue on our HPA2 Community Forum about PHP generation in Triage.  They had found that after a Triage case was completed and they had sent the customer a second PHP based on all the correct documentation the customer had to open a new Customer Portal

A new enhancement has been added to HPA2 that provides an estimated homeless date to the people list / case screen.  The enhancement was requested, specified and paid for by New Forest District Council to help with their case management process. They have effectively created a new column listing enhancement for all users of HPA2.

Locata has redesigned its company website and introduced a new page for videos demonstrating its housing software.  The new page currently has four HPA2 videos that show how the dashboard and help sites work. Each video is just three or four minutes long so that Locata users can easily get the information they require simply

Locata has launched two new enhancements designed to make the management of housing applicants even more efficient and effective.  Both enhancements were flagged up and discussed at the Virtual National Users Group earlier this month and are now available to order.  Document Uploads The document upload enhancement is already being used by several schemes across

We have deployed an update to the Temporary Accommodation dashboard within HPA2 that gives councils the ability to see information that is required by the MHCLG.  This update covers these two items: How many total households in your local authority are single person households in Temporary Accommodation under Housing Act 1996 duties? How many total

Locata’s first Virtual National User Group was attended by housing and homelessness officers from across the country.  The view that participants will have seen on their screens, with Peter Riley talking against his first slide  The online meeting was held on the morning of Friday, July 3, allowing participants to join the proceedings from their

Locata’s document upload enhancement is being used by increasing numbers of schemes across the country. The councils forming the West London Locata scheme is the latest to take the update to their CBL system. They follow hot on the heels of other schemes nationwide, including Kent, New Forest and North Herts.  There are also several