Two new CBL sites go live during lockdown
Two councils have recently gone live with Locata’s Choice Based Lettings system. The London Borough of Lewisham’s Find Your Home scheme and Newcastle-under-Lyme BC’s NHA Options scheme were both built during lockdown. Lewisham has also gone live with Locata’s homelessness module, HPA2, and our Housing Related Support system. The Borough’s CBL site went live in […]
Accessing older versions of a customer’s PHP
Officers using HPA2 can now find previous versions of a customer’s PHP within the customer’s journal. The requirement to be able to find earlier, and subsequently superseded, versions of the PHP was raised within the HPA2 Community Forum when an officer needed to provide a copy to the ombudsman. The new functionality will also be […]
Virtual video tours for property adverts
Kent has gone live with a new enhancement that allows a virtual video tour to be added to the property advert. Once the video has been created it needs to be saved on a video streaming service, such as YouTube or Vimeo. The video can then be uploaded in the “virtual tour HTML” box in […]
Meeting all the public sector website accessibility regulations
Four out of every 10 local council website homepages failed basic tests for accessibility, according to a recent study by the Society for innovation, technology and modernisation (Socitm). However, we have ensured that HPA2 and our related Housing Related Support system (HRS) meet all the accessibility regulations that came into force for public sector bodies […]
Pre-populated Change of Circumstances form
Kent went live on December 1, 2020, with a new enhancement that allows the pre-population of the Change of Circumstances (ChoC) form. This gives customers a form with details of their application already filled in for them to change or add to. This will make the completed ChoC form more accurate, easier to complete and […]
How to deactivate properties that are no longer in use
If a property is no longer in use or not available to the council, you shouldn’t remove it as this will remove the property from any reporting. All you need to do is deactivate the property so that it no longer shows in the list of available properties. How you deactivate a property depends on […]
Eleven Locata services on latest G-Cloud 12 framework
Locata has once again been successful in applying to join the latest G-Cloud 12 framework. This means that we continue to be an official Crown Commercial Service supplier and our products and services can be bought by local authorities through the Digital Marketplace without needing to go through a full tender process – helping save […]
New enhancement to solve second PHP log-in issue
We noticed that two of our partners were discussing an issue on our HPA2 Community Forum about PHP generation in Triage. They had found that after a Triage case was completed and they had sent the customer a second PHP based on all the correct documentation the customer had to open a new Customer Portal […]
New Homeless Date enhancement for HPA2
A new enhancement has been added to HPA2 that provides an estimated homeless date to the people list / case screen. The enhancement was requested, specified and paid for by New Forest District Council to help with their case management process. They have effectively created a new column listing enhancement for all users of HPA2. […]
Locata’s website redesign includes a new video page
Locata has redesigned its company website and introduced a new page for videos demonstrating its housing software. The new page currently has four HPA2 videos that show how the dashboard and help sites work. Each video is just three or four minutes long so that Locata users can easily get the information they require simply […]