Andy Gale has completely revised the Homelessness Template Letters available for all officers using Locata’s HPA2 system.
The new 2022 template letters have been updated to reflect changes in caselaw and the statutory Code of Guidance since 2018.
The letters include revisions brought about by the Domestic Abuse Act and changes to Eligibility due to the UK’s exit from the European Union.
The letters are available now in HPA2 and can be found in the Communications folder called “Andy Gale Letters – 2022 Update”.
All previous template letters have been “retired” as it is not advisable to use them any more given the changes in caselaw since 2018.
The letters can also be downloaded as a Word file direct from the Locata website.
Sign up for the webinar
Andy Gale has agreed to present at a special virtual National Users Group (NUG) webinar, scheduled for 10.30am on Thursday, February 17. Any officer is welcome to join the webinar.
Andy will take us through the challenges faced by Housing Options Services in 2022 and ideas for overcoming these.
It will include looking at areas for a potential legal challenge and how to avoid them, as well as changes that can be made to the Options Service to respond to the impact of rising homelessness applications.
To register for the virtual NUG, simply click on the button below and sign up.
There are a total of 155 new template letters divided into 14 logical sections with an easy to follow index to help caseworkers navigate the pack.
Actions required by the caseworker are highlighted in blue, making the letters easier to understand and faster to complete.
There are sections for decisions on eligibility, homelessness, priority need, intentional homelessness, local connection referrals, plus owing and ending the prevention, relief and main duties.
There is a full set of temporary accommodation letters, plus an offer letters section, a reviews section and extracts to comply with the Public Sector Equality Duty.