News

The Proof of ID & Validation enhancement has now gone live and is available for those who want to add it to their Locata letting systems processes.  The enhancement allows officers to verify identity documents quickly and accurately. We are working with our partner Trust ID to allow fast and accurate checks of driving licenses, […]

HPA2 will be updated tonight to reflect the latest changes to H-CLIC.  The requirements under H-CLIC version 1.5.2 will be deployed overnight on Wednesday, June 30 for all Locata customers.  However, we have had to prioritise this update ahead of other planned changes to HPA2. We have therefore decided to make the deployments in two

Two councils have recently gone live with Locata’s Choice Based Lettings system.  The London Borough of Lewisham’s Find Your Home scheme and Newcastle-under-Lyme BC’s NHA Options scheme were both built during lockdown.  Lewisham has also gone live with Locata’s homelessness module, HPA2, and our Housing Related Support system. The Borough’s CBL site went live in

Officers using HPA2 can now find previous versions of a customer’s PHP within the customer’s journal.  The requirement to be able to find earlier, and subsequently superseded, versions of the PHP was raised within the HPA2 Community Forum when an officer needed to provide a copy to the ombudsman.  The new functionality will also be

Kent has gone live with a new enhancement that allows a virtual video tour to be added to the property advert.  Once the video has been created it needs to be saved on a video streaming service, such as YouTube or Vimeo.  The video can then be uploaded in the “virtual tour HTML” box in

Four out of every 10 local council website homepages failed basic tests for accessibility, according to a recent study by the Society for innovation, technology and modernisation (Socitm).  However, we have ensured that HPA2 and our related Housing Related Support system (HRS) meet all the accessibility regulations that came into force for public sector bodies

Kent went live on December 1, 2020, with a new enhancement that allows the pre-population of the Change of Circumstances (ChoC) form.  This gives customers a form with details of their application already filled in for them to change or add to. This will make the completed ChoC form more accurate, easier to complete and

If a property is no longer in use or not available to the council, you shouldn’t remove it as this will remove the property from any reporting.  All you need to do is deactivate the property so that it no longer shows in the list of available properties.  How you deactivate a property depends on

Locata has once again been successful in applying to join the latest G-Cloud 12 framework.  This means that we continue to be an official Crown Commercial Service supplier and our products and services can be bought by local authorities through the Digital Marketplace without needing to go through a full tender process – helping save

We noticed that two of our partners were discussing an issue on our HPA2 Community Forum about PHP generation in Triage.  They had found that after a Triage case was completed and they had sent the customer a second PHP based on all the correct documentation the customer had to open a new Customer Portal