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Proof of ID & Validation

The Proof of ID & Validation enhancement has now gone live and is available for those who want to add it to their Locata letting systems processes.

The enhancement allows officers to verify identity documents quickly and accurately. We are working with our partner Trust ID to allow fast and accurate checks of driving licenses, identity cards, passports and visas.

The Proof of ID & Validation process allows officers to check the customers ID at point of offer.

This can be done by checking it as “pre-verified” or passing it to Trust ID for validation in real time to check the ID is valid.

Now that we have uploaded Proofs of ID on the journal, officers can use them in the process. When the “offer” button is clicked a pop up will display asking the officer to select the household member and type of ID.

At the offer point a message will be returned saying that the Photo ID was submitted from the journal and was either valid or not.

The officer that submits the request for the proof checks is also sent an email to indicate if the check was successful or not.

If it was valid the officer can continue with the offer. There is a “show details” button which allows a detailed report to be viewed or if “view” is clicked, an image of the ID will appear.

You can find out more about how the enhancement works on our Help Site

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We provide these toolkits free for the use of local authorities as guidance only. The toolkits should not be used to reflect or form the basis of any Homelessness, Prevention and Advice software or system without the express permission of Locata Housing Services and Andy Gale.

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