Services

More and more councils are taking control of their customer facing IT systems and configuring their own workflow processes using Locata’s unique intuitive software.  https://youtu.be/sBfpbEV4ul8 A video showing how the “tasks and questions” procedure can help local authority officers design, build and deliver their own workflows  Local authority officers are encouraged to develop their own […]

Following discussions with the Development Group, a change will shortly be rolled out to HPA2 which aims to address the way (and when) Support Needs are captured during a homelessness application.  A new task will be added to HPA2 after the “Assessment of Circumstances” where the Support Needs from the People task can be amended

Following discussions with the Development Group, a change will shortly be rolled out to HPA2 which aims to address the way (and when) Support Needs are captured during a homelessness application.  A new task will be added to HPA2 after the “Assessment of Circumstances” where the Support Needs from the People task can be amended

A new enhancement that automatically hides cancelled tasks from an officer’s workflow list has been rolled out across the country to users of both HPA2 and Locata’s Housing Related Support (HRS) system.  The development was requested and paid for by Lewisham who wanted the enhancement on their HPA2 system, which has recently gone live.  This

The Proof of ID & Validation enhancement has now gone live and is available for those who want to add it to their Locata letting systems processes.  The enhancement allows officers to verify identity documents quickly and accurately. We are working with our partner Trust ID to allow fast and accurate checks of driving licenses,

HPA2 will be updated tonight to reflect the latest changes to H-CLIC.  The requirements under H-CLIC version 1.5.2 will be deployed overnight on Wednesday, June 30 for all Locata customers.  However, we have had to prioritise this update ahead of other planned changes to HPA2. We have therefore decided to make the deployments in two

Two councils have recently gone live with Locata’s Choice Based Lettings system.  The London Borough of Lewisham’s Find Your Home scheme and Newcastle-under-Lyme BC’s NHA Options scheme were both built during lockdown.  Lewisham has also gone live with Locata’s homelessness module, HPA2, and our Housing Related Support system. The Borough’s CBL site went live in

Officers using HPA2 can now find previous versions of a customer’s PHP within the customer’s journal.  The requirement to be able to find earlier, and subsequently superseded, versions of the PHP was raised within the HPA2 Community Forum when an officer needed to provide a copy to the ombudsman.  The new functionality will also be

Kent has gone live with a new enhancement that allows a virtual video tour to be added to the property advert.  Once the video has been created it needs to be saved on a video streaming service, such as YouTube or Vimeo.  The video can then be uploaded in the “virtual tour HTML” box in

Four out of every 10 local council website homepages failed basic tests for accessibility, according to a recent study by the Society for innovation, technology and modernisation (Socitm).  However, we have ensured that HPA2 and our related Housing Related Support system (HRS) meet all the accessibility regulations that came into force for public sector bodies