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Add secure two-factor authentication for free

As an added security measure, we are recommending that all our clients using Locata systems consider switching over to two factor authentication when their officers log into the back office.

There is no cost to enable this feature.

However, we need to do some configuration from our side to ensure corporate IP addresses are recognised by our systems and allow officers to log in from your offices without needing to go through the two-factor authentication process.

Your IT department should be able to provide these addresses to you so that you can pass them onto us for set up.

Once you have provided us with your corporate IP address ranges we will be able to “whitelist” these so that when members of your team are logging in from a recognised IP address/location then nothing will change and they can continue to log-in with their standard username and password.

But when officers log-in from an unrecognised location (for example, when working from home) we will require a second layer of authentication by emailing a 6-digit code to them. Once the 6-digit code is entered then the team member will be securely logged into the back office.

If your staff are connected to the corporate network when working from home via a VPN or similar, then they will not be required to log-in using the extra layer of security as the IP address would be recognised.

So, please let us know when you can provide us with your IP address list and we will add you to the list of works. Email us direct at

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We provide these toolkits free for the use of local authorities as guidance only. The toolkits should not be used to reflect or form the basis of any Homelessness, Prevention and Advice software or system without the express permission of Locata Housing Services and Andy Gale.

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